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Holistic Leadership: Balancing Strategy and Compassion through Comfort Communications

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This week we tackle :

  • Fast Company Innovation
  • Comfort Communications
  • Let’s make a Deel (tech)

Holistic Leadership:

Balancing Strategy and Compassion through Comfort Communications

Leadership requires nuance, that brings your whole self to work, type nuance.  That includes the familiar considerations around checks and balances, navigating buy outs, assigning resources, monitoring deal flow, smashing KPI’s, and tending to those on their roster. Leadership is involved in every way.  

 

That my friends point towards the best of us that understand people ebb and flow through life and that showing up sometimes is a challenge.  That challenge may be grief related – broadly defined and many of our workplaces are less than equipped to recognize or support those that are grieving.  Enter Comfort Communications.

A quote:

“Responsive leaders need to bring the mourning process forward in their organizational culture—and in their own leadership approach.“

What Jason and Lisa are doing is necessary.  Another layer to how we build culture and infrastructure to support that culture.  Listen, this one requires more than a quick online purchase of a foosball table or a bunch of trinkets.  This requires a thoughtful consideration.


Did you know that in the absence of a federal bereavement policy, many employees must rely on their state legislature or employer to provide space and time to grieve. Systemically, this policy gap disproportionately affects the lowest 10% of wage earners in the country, who rarely get time off to grieve. (Neuroleadership Institute)




Q: Who do you see as the key decision maker in embracing/exploring Comfort Communications?

A: This is something HR should be asking their benefits broker and/or internal comms agency to provide.


Q: What most employers get wrong or miss all together when it comes to grief?

A: Can I say “everything”?


  • The big one: they treat grief like it’s an individual sport. It’s not. It’s a team event, in that it impacts everyone both in terms of emotions and also workload. This mistake leads to overload, negative impact and underserved friction.
  • They treat grief as just one more thing. It’s not. Grief focuses people and makes their perspective binary: did my leader/team show up for me? If the feeling is questionable or not, that person is NOT re-engaging, irrespective of your other employee experience investments.
  • They wait to act. Usually this is because they’re concerned about privacy. But here’s the thing: you have a team of people who need information about workflows! There’s a way to thread this needle, it’s just not a muscle HR has, so they need help.
  • Foot in mouth disease is widespread. Might sound like “When are you coming back to work?” As your first question, your concern could be doing DAMAGE. You can’t leave managers to their own devices with something this important!

Q: How does your team provide a solution?

A: Comfort Communications activates teams to provide appropriate care. The team is a huge asset, wants to help, and is going to spend the time either helping or in a rumor mill—get that asset focused! To learn more about Jason and team visit: www.comfortcomms.co

Tech This Out

Deel – Provides an all-in-one Global People Platform that simplifies onboarding, payroll, compliance considerations, offboarding, and a bit more.  Started because the Founders had a hard time securing employment post graduation due to their citizenship status and visa issues.  Check them out especially if in HR.

Grief Tech Mentions:

Interactive memory apps. They allow you to record interviews, and then they introduce an AI-powered element to make those interactive.

  • StoryFile
  • Replika
  • HereAfter

They said:

“I could either give up, do something totally different and forget about my name, or I could keep fighting and believing that someday I could get it back.”

— Chloe Coscarelli, vegan chef and restaurateur, on being pushed out of her business

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